Support Center

How can we help?

Our engineering team is standing by to assist with technical issues, custom integrations, or account questions.

Technical Issues

Problems with assessments, AI scores, or platform functionality

Enterprise Sales

Custom tasks, volume pricing, and enterprise features

API & Integrations

Technical questions about API implementation and webhooks

Candidate Support

Help for developers taking assessments

Send us a message

Frequently Asked Questions

How do I reset my password?

Go to the login page and click 'Forgot Password' to receive a reset link via email.

Where can I view my assessment history?

Navigate to Dashboard > Signal History to see all your completed assessments and scores.

How long does evaluation take?

Most evaluations complete within 5-10 minutes. Complex submissions may take longer.

Can I dispute my assessment score?

Yes, contact support with your session ID and we'll review the evaluation.

Is my code kept confidential?

Absolutely. Your code is only used for evaluation and is not shared with third parties.

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